Stories
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Restoring Group Confidence
The stats from the summer of COVID show on a very broad level that leisure can be quite nimble to a staged reopening of hotels and borders. Groups and corporate guests are still a huge question mark, and many properties…
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Tactics To Keep Staycations Coming
The summer of COVID was also the summer of local leisure, with staycations and drive-to market guests dominating most open hotels’ ledgers. As we look ahead to autumn, though, it is becoming increasingly apparent that groups aren’t going to swoop…
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Benefits Of Being Out Of Touch
Now that COVID has forced hotels to adopt touchless or cashless payment methods, it’s worth a bit of a history lesson on why these upgrades may actually be unconsciously cajoling your guests to spend a bit more with your hotel.…
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Long-Term Effects Of Lockdown Measures
If ever COVID is put behind us once and for all – whether due to herd immunity or mass vaccination – the measures that our hotels have taken to stymie viral spread in the near-term may ultimately prove to be…
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Will COVID Delay Peak Summer Into Autumn?
While travel is slowly ramping back up, there are still millions of people waiting anxiously for the virus to be completely eradicated before they will resume normal behavior. Many have already started traveling, but second wave re-entries in lockdown conditions…
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COVID Compliance Software Creates Solution
Second waves are a constant threat at present, and every hotel needs to do its part to prevent the virus from coming back and forcing governments to re-enter lockdown conditions. More so than that, it’s a matter of reputation management,…