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Have You Had Your “iPhone Moment” In Hospitality?
Ever since I was young, I’ve been obsessed with growth and achieving excellence. I played basketball from four years old…
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Stories
Management Mavens: Davidson Hospitality Group
No matter what happens next year, 2024 is going to be golden for Davidson Hospitality Group. It’s not that President/CEO…
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You Can Shape the Future of the Hospitality Industry
I love working with all my clients. Every single one of them is extremely passionate about what they do. I…
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What a Luxury Sleep Program Looks Like with Equinox Hotel New York
Sleep is increasingly being studied and proclaimed as a core pillar for health, cognition and longevity. Travel always seems to…
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Stories
Looking at the Net Revenue Impact of Chatbots
Artificial intelligence will be a topic for hotels for decades to come, but right here in Q4 2023, it’s all…
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Beyond The Hype: How to Make AI Work for Your Hospitality Business
Recently there’s been a huge boom in companies implementing artificial intelligence. In my opinion, most companies do an incredibly poor…
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Use These Six Hospitality Strategies During the Holiday Season
There are two more months left in 2023. Can you believe it? Just as time seems to speed up every…
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Stories
Virtual GM Podcast Episodes from BITAC Purchasing & Design West
At BITAC Purchasing & Design West from October 22-24, Spencer Halford and Cody Adent from Vibrant Management recorded 11 episodes…
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Hospitality Data Minute: October 15-21
United States hotel performance increased in all three of the main metrics compared to last week and showed overall positive…
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BITAC
BITAC Purchasing & Design West Features Virtual GM Podcast
At BITAC Purchasing & Design West, which took place from October 22-24 at the Arizona Biltmore in Phoenix, a new…
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BITAC
BITAC Purchasing & Design West Panel: Hospitality Design in the Present and Future
Hospitality design is a constantly shifting space, with designers having to keep up with industry trends and consumer tastes to…
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Beyond The Sale: The Extra Miles that Convert One-Time Buyers into Lifelong Customers
In a conversation with one of my mentors, he said something that really stuck with me: “People won’t care about…
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Stories
BITAC Purchasing & Design West Keynote: Streamline into Action
Many styles of leaders were in attendance at BITAC Purchasing & Design, taking place from October 22-24 at the Arizona…
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Five Hospitality Email Automations You Need ASAP
I was recently speaking with a client about his goals for his business. He is an energetic individual with a…
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BITAC
BITAC Owners Symposium Summit Panel: Staffing and Service Issues
At BITAC Owners Symposium Summit, taking place from October 9-11 at the Playa Largo Resort & Spa in Key Largo,…
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Hospitality Data Minute: October 8-14
United States hotel performance showed positive results this week compared to last week but were mixed when compared to the…
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How Experiential Storytelling on Social Media Can Boost Your Hospitality Business
In the fast-paced world of hospitality, providing guests with unforgettable experiences has always been a top priority. The competition is…
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Dodge Burnout While Continuing to Grow Your Hospitality Business Month Over Month
I recently traveled to a lake in Tennessee called South Holston Lake. At one end of the lake is a…
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BITAC
BITAC Owners Symposium Summit Panel: Hospitality Check-In
The hospitality industry has been through a period of uncertainty in the last five years, with COVID-19 pandemic-fueled crashes in…
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Legal Tips with Richard Sheinis: Using Employee and Guest Biometric Data
Applications or platforms using guest biometric data have made significant advancements in the hospitality industry during the last several years. …
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Hospitality Data Minute: October 1-7
United States hotel performance showed positive results this week compared to last week and last year, according to STR, a…
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BITAC
BITAC Owners Symposium Summit Panel: Preparation for Women in Hospitality Lending
At BITAC Owners Symposium Summit, taking place from October 9-11 at the Playa Largo Resort & Spa in Key Largo,…
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The Invaluable Data Found in Your Company’s Social Media
In the modern arena of hospitality, understanding the pulse of consumer behavior and industry trends is key. The digital age…
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Stories
BITAC Owners Symposium Summit Keynote: Streamline Leadership
Many styles of leaders were in attendance at BITAC Owners Symposium Summit, taking place from October 9-11 at the Playa…
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Unlock Guaranteed Growth and Unique Hospitality Opportunities with This Email Strategy
I don’t think people understand how difficult it can be being a hospitality professional or entrepreneur. There are lots of…