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Stories
FSM 2024 Panel Discussion: Creating Memorable Dining Experiences
In an era where dining is as much about the experience as it is about the food, a recent panel…
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3 Qualities the Industry Seeks
It was two o’clock a.m. I sat on a tan colored bar seat, hunched over a marble countertop counting the…
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Stories
Transforming Guest Experience Through Design: Insights from BITAC Purchasing & Design Summer Event
The recent BITAC Purchasing & Design Summer event featured an engaging panel discussion exploring the intersection of hotel operations and…
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Stories
BITAC 2024 Purchasing & Design Summer Panel Discussion: The Impact of Technology on Hospitality Purchasing and Design
The evolving landscape of hospitality design was recently explored at a panel moderated by Gavin Fraser, Editor at Hotel Interactive.…
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Fostering Career Growth within the Hotel Industry
In the dynamic world of hospitality, the hotel industry stands out not only for its diverse career opportunities but also…
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Stories
Will There be More Vegan and Plant-Based Foods on Menus?
In response to shifting consumer preferences and increasing awareness of health and environmental impacts, the culinary landscape is evolving. Vegan…
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Hospitality Growth Through…Writing?
This is going to surprise most of you, but the millions of views and the endless stream of customers and…
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BITAC Owners Spring – Navigating Supply Chain Disruptions
The BITAC Owners event took place at the Caribe Hilton in San Juan, Puerto Rico. During this illustrious event, a…
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The 6-P Hospitality Leadership System
Most people think leadership is about having all the answers, but true leadership is about empowering others to find the…
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BITAC
The Imperative of Sustainability in Hospitality
In an era where environmental consciousness is increasingly becoming a societal norm, the hospitality industry stands at a crossroads. Long…
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The 4% Formula
“Am I hunting field mice or antelope?” This is a question Tim Ferriss often asks himself. If you don’t know…
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Determining Your Own Success in Hospitality
Last night was one of my worst nights of sleep. I was laying in bed at 9:30pm, wrote down my…
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Stories
Digital Transformation in Gaming
One of the most significant shifts witnessed in recent years is the digital transformation of gaming experiences within casino hotels.…
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Stories
Can Artificial Intelligence Elevate Guest Safety & Security in Hotels?
In the hospitality industry, ensuring the safety and security of guests is paramount. Hotels are constantly seeking innovative solutions to…
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Stories
From Childhood Gardens to Culinary Diplomacy: The Journey of Dale Miller, Certified Master Chef
In the realm of culinary arts, few designations command as much respect and admiration as the title of “Certified Master…
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Four Principles for Effective Hospitality Hires
Two years ago, I embarked on the journey of starting my own marketing company. While filled with eagerness to learn…
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6 Effective Ways to Have Consistent Hospitality Success
Experiencing hospitality growth every month, quarter, and year can be a difficult task to accomplish. There’s constant pressure to outperform…
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The Emergence of PIP-Driven Sales in Hospitality: Anticipating Trends for 2024
In the ever-evolving landscape of the hospitality industry, adaptation and innovation are paramount. Among the many strategies that have emerged,…
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Connection is Key in Hospitality — Here’s How to Do It
A few months back I was thinking of how I could get closer connected with my social media audience. I…
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Stop Overcomplicating Things
I recently was talking with a sales mentor of mine. We were talking about our latest failures, successes, adventures, and…
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Unveiling Valerio Duchini’s Vision for B&B HOTELS: A Glimpse into Leadership and Strategy
In a dynamic interview with Valerio Duchini, President CEO at B&B HOTELS US, we gained insight into his leadership style,…
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The Metaverse Experience: Redefining Hospitality in Virtual Realms
In a world where technological advancements are continuously reshaping industries, the hospitality sector is not one to be left behind.…
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Six Powerful Ways to Stay Ahead in Hospitality
We are now in the first week of March. That’s incredible! That means 17% of the year has passed, which…
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The Integration of Immersive Experiences in Hospitality
In the realm of luxury hospitality, a captivating trend is emerging—one that transcends traditional notions of extravagance to embrace immersive…
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Stories
Lessons Learned: Insights from Hospitality Icon Eric Danziger
I had the privilege of conducting an interview with esteemed Hotel Executive, Eric Danziger. During our conversation, he graciously shared…