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The Hospitality Freedom Framework
As I gathered financial documents and prepared wealth plans for my clients, I knew I didn’t want to be a…
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6 Simple Steps to Power Through “Beginner’s Hell”
I remember the day when I was sitting in my office in Grand Rapids, Michigan. Seven of us total in…
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Discover the “Hacks” into Online Hospitality Growth
I nearly did a triple-take when I noticed we are almost halfway through December already. Time truly does fly when…
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How To Butcher Procrastination In Hospitality
Doesn’t it always seem like life gets in the way? You have incredible plans that spark excitement and a burning…
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From Lobby to Rooftop: How Gamifying Your Hotel Can Boost Guest Delight!
In the ever evolving landscape of the world, the concept of gamification has become a groundbreaking strategy to enhance experiences,…
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Transitioning Seasonal Employees to Full-Time Team Members
The holiday season is a busy and crucial time for the hospitality industry, and many hotels hire seasonal employees to…
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How to Customize Guest Comfort Through Mobile Apps
An often overlooked point of contact with customers for hospitality businesses is mobile apps. Mobile apps are a fundamental change…
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Have You Had Your “iPhone Moment” In Hospitality?
Ever since I was young, I’ve been obsessed with growth and achieving excellence. I played basketball from four years old…
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You Can Shape the Future of the Hospitality Industry
I love working with all my clients. Every single one of them is extremely passionate about what they do. I…
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Beyond The Hype: How to Make AI Work for Your Hospitality Business
Recently there’s been a huge boom in companies implementing artificial intelligence. In my opinion, most companies do an incredibly poor…
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Use These Six Hospitality Strategies During the Holiday Season
There are two more months left in 2023. Can you believe it? Just as time seems to speed up every…
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Hospitality Data Minute: October 15-21
United States hotel performance increased in all three of the main metrics compared to last week and showed overall positive…
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Beyond The Sale: The Extra Miles that Convert One-Time Buyers into Lifelong Customers
In a conversation with one of my mentors, he said something that really stuck with me: “People won’t care about…
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Five Hospitality Email Automations You Need ASAP
I was recently speaking with a client about his goals for his business. He is an energetic individual with a…
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Hospitality Data Minute: October 8-14
United States hotel performance showed positive results this week compared to last week but were mixed when compared to the…
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How Experiential Storytelling on Social Media Can Boost Your Hospitality Business
In the fast-paced world of hospitality, providing guests with unforgettable experiences has always been a top priority. The competition is…
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Dodge Burnout While Continuing to Grow Your Hospitality Business Month Over Month
I recently traveled to a lake in Tennessee called South Holston Lake. At one end of the lake is a…
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Legal Tips with Richard Sheinis: Using Employee and Guest Biometric Data
Applications or platforms using guest biometric data have made significant advancements in the hospitality industry during the last several years. …
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Hospitality Data Minute: October 1-7
United States hotel performance showed positive results this week compared to last week and last year, according to STR, a…
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