Stories
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Indigo Road’s Larry Spelts Talks Company Culture, Experiential Hospitality
Throughout his over-30-year career in hospitality, Larry Spelts, President of Lodging and Lifestyle Adventures at The Indigo Road Hospitality Group, has strived to create one-of-a-kind experiences for guests through unmatched service and attention to detail. Spelts chatted with Hotel Interactive…
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Capitol Hill Weekly Roundup: COVID National Emergency Ended, Federal Workers Encouraged to Return to Office
Projections from an American Hotel and Lodging Association (AHLA) report by Oxford Economics indicated that 2023 would be a successful year in the hotel industry as the U.S. continues to recover from the COVID-19 pandemic. April has emerged as an…
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BITAC Operations Panel: Navigating Labor Shortages and Uncertainties in 2023
For just about every corner of the hospitality industry, labor is a top issue. According to the American Hotel & Lodging Association’s 2023 State of the Industry Report, 79% of industry respondents indicated a staffing shortage at their property, and…
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BITAC Operations Panel: Recognizing the Value of Technology in Support of Operations
Every hotel has unique operational challenges to solve on a daily basis. More and more, technology can offer efficient solutions to these problems Attendees at BITAC Operations, which took place from April 16-18 at the Rancho Bernardo Inn in San…
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BITAC Operations Panel: The Hospitality Technology Shift
Making technology decisions is one of the most important choices hotel operators will make, as the panelists of “The Hospitality Technology Shift: Identifying Obstacles & Opportunities” attested. The panel discussion was the fifth of seven educational sessions at BITAC Operations…
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Richard Sheinis Talks Data Privacy Laws at BITAC Operations
Hospitality companies are often national or international enterprises in terms of the data they process. For an across-the-pond visit from London to Los Angeles, a British consumer’s data will be processed as they search for a Hollywood hotel. In this…