Stories
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How to Enhance the Mobile Check-In Experience for 2024
The arrival experience is such an important part of any hotel design, wherein the physical (or now digital) check-in plays a big role. And amidst ongoing labor problems affecting primarily the housekeeping and front office teams, the search for efficiencies…
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How Wellness and Sustainability Intersect at the Fairmont Mayakoba
In this case study, we look at not only some tactical programming for how to embed wellness and sustainability into a resort hotel, but also how to develop them in such a way as to provide a strong incentive for…
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BITAC Owners Panel: Challenges and Trends Impacting Hotel Owners
The hospitality industry is currently facing many challenges such as staffing issues and the question of how best to integrate technology. During a panel session at BITAC Owners, taking place from November 5-7 at the Baha Mar Resort in Nassau,…
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BITAC Owners Keynote Speech: What the New World of Work Means for Hotels
Leaders in the hospitality industry were in attendance at BITAC Owners from November 5-7 at the Baha Mar Resort in Nassau, Bahamas, to connect with their peers, network and learn more about new business opportunities. During the first morning of…
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Management Mavens: Davidson Hospitality Group
No matter what happens next year, 2024 is going to be golden for Davidson Hospitality Group. It’s not that President/CEO Thom Geshay has a crystal ball in his bottom right drawer and can see the future, or that Executive Chairman…
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What a Luxury Sleep Program Looks Like with Equinox Hotel New York
Sleep is increasingly being studied and proclaimed as a core pillar for health, cognition and longevity. Travel always seems to get in the way of a good night’s sleep, though. Luckily, hotels are responding to the rise of sleep tourism…