May 14, 2025

    The Centennial at The Mayflower Hotel Means Every Hotelier is a Historian

    The hallmarks of hospitality are great service, comfortable lodgings, delectable cuisine, fancy spas, and a sense of place. But look…
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    April 14, 2025

    Case Study: The Future of Experiential Events with the Fairmont Rio de Janeiro Copacabana

    During the BITAC Owners Fall 2024 conference, we presented 10 ideas that all hotels can learn from some of the…
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    March 17, 2025

    The Value of Soft Brands with Prime Group and Faro Blanco Resort

      The last two decades have seen an explosion in soft-branded hotels, with the past few years in particular seeing…
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    February 24, 2025

    An Interesting Application for Hotel AI Is Guest Segment Suggestions

    Hotels depend on segmentation, but why stop at just three (leisure, corporate, group)? With advancements in data streaming, APIs, data…
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    February 10, 2025

    Key Reasons to Pursue a Career in Hospitality

    1. Climbing the Career Ladder Entry-Level to Management: Hotels typically offer a structured career path, starting from entry-level positions such…

    “The world hates change, yet it is the only thing that has brought progress.”
    —Charles F. Kettering

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