November 1, 2024
Wellness for Beyond 2024 via Analysis of Customer Lifetime Value
Wellness is a huge growth industry for hotels and it will have a tremendous impact on numerous segments for the…
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November 1, 2024
Hospitality Growth Without Burning Out
In October of 2023, I had my first ever panic attack. People told me they had occasional panic attacks, but…
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October 29, 2024
How to Make Progress as Fast as Possible in Hospitality
I’m sitting here at my desk on this beautiful, yet cold day in Michigan. My hands can’t seem to warm…
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October 11, 2024
It’s Not Too Late in Hospitality
Can you believe it’s October already? Nothing is more frustrating than looking back on the year and wishing you could…
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October 1, 2024
The 6 Reasons Why People Don’t Buy from You (and How to Fix Them)
One sales mistake that has cost me thousands of dollars was thinking that when a prospect started raising objections, it…